PRIVACY POLICY

Thank you for visiting our website and reviewing our privacy policy. We collect no personal information, like names or addresses, when you visit our website. If you choose to provide that information to us, it is only used to fulfill your request for information. We do collect some technical information when you visit to make your visit seamless. The section below explains how we handle and collect technical information when you visit our website.

When you browse, read pages, or download information on this website, we automatically gather and store certain technical information about your visit. This information never identifies who you are. The information we collect and store about your visit is listed below:

• The Internet domain of your service provider (e.g. mtnl.net.in) and IP address (an IP address is a number that is automatically assigned to your computer whenever you’re surfing the web) from which you access our website.
• The type of browser (such as Firefox, Netscape, or Internet Explorer) and operating system (Windows, Linux) used to access our site.
• The date and time you accessed our site.
• The pages/URLs you have visited and
• If you reached this website from another website, the address of that referring website.

This information is only used to help us make the site more useful for you. With this data, we learn about the number of visitors to our site and the types of technology our visitors use. We never track or record information about individuals and their visits.

When you visit some websites, they may download small pieces of software on your computer/browsing device known as cookies. Some cookies collect personal information to recognize your computer in the future. We only use non-persistent cookies or “per- session cookies”. Per-session cookies serve technical purposes, like providing seamless navigation through this website. These cookies do not collect personal information on users and they are deleted as soon as you leave our website. The cookies do not permanently record data and they are not stored on your computer’s hard drive. The cookies are stored in memory and are only available during an active browser session. Again, once you close your browser, the cookie disappears.

In order to create a better CARNA, we need your help. You can help by providing us with various kinds of information to help CARNA serve you better, and ultimately improve CARNA for everyone. Below you’ll find some of the reasons we request information from you, as well as how we obtain and use that information to help improve your CARNA shopping experience.

Purchases – When you make a purchase at CARNA, you may need to give us your credit card number or contact information in order to process your payment. If the item is being delivered, we will also ask for your name, address, telephone number and email address to guarantee prompt delivery. This information will only be used for internal purposes and to fulfil your purchase.

Customer Service – In order for a customer service representative to respond to your questions or concerns, we may need personal information like your name, address, and email and telephone number. This information is only used to answer your questions as completely and thoroughly as possible.

Special offers, promotions and guarantees – When you register for or redeem CARNA special offers or other promotions, we may ask for personal information in order to note the success of our programs for future offers. You also may provide such information when you fill out a guarantee card about a product you purchased from CARNA. Or you may provide us with information such as product preferences, reasons for purchasing a product, or family and lifestyle information to help us learn more about your shopping preferences.

CCTV Footage: We use CCTV in our stores for the purposes of safety, security and monitoring. We only store the information collected by CCTV for a period of time which allows us to assist regulatory bodies and law enforcement agencies. This information is kept in secure environments and access is restricted to deputed security personnel only.

• For site security purposes and to ensure that this service remains available to all users, employs commercial software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
• Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Raw data logs are used for no other purposes and are scheduled for regular deletion.

If you have any questions about this Privacy Policy, please contact us.
By email: weststarmetals@gmail.com,
By Post: 28C Suleman Compound, Kalina Santacruz Mumbai 400029
By phone: +91 9870251563